Privacy Policy for Smartek Online Store

Last updated: October 17, 2024

Introduction

Smartek Online Store respects your privacy. This policy explains how we collect, use and protect information when you use our website, app, stores and support services.

Information we collect

We may collect your name, phone number, email address, billing and delivery address, order details, payment status and messages you send to our support team.

We also collect basic technical data such as device type, browser, IP address, cookies and pages visited to improve security and website performance.

How we use information

We use information to process orders, arrange delivery, provide customer support, manage warranty or service requests, improve our products and send updates when you agree to receive them.

Sharing information

We only share information when needed with delivery partners, payment providers, service providers, Odoo hosting and legal authorities when required by law. We do not sell your personal information.

Your choices

You can contact us to update your details, ask about your data or request deletion where legally possible. Some order records may be kept for accounting, warranty and legal requirements.

Contact

For privacy questions, contact Smartek at [email protected] or through the Contact Us page.